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Customer Support

If you are an existing En-trak customer or user, please see the customer support contact options below so we can direct your enquiry to the right place.

Having trouble with something?

We’ve got you covered. Your success is our number one priority.


We have a library of FAQs and resources that can resolve some common issues.

User support

If you are not an En-trak Administrator but need to set up a user account, please contact your company En-trak Administrator. They will be able to support you directly.

Send support
a message

NEW! Whatsapp users can now send message to our customer support team via Whatsapp.

Scan the QR code below to start.

Or send us an email. We will get back to you as soon as possible.