En-trak Security & WannaCry Malware

En-trak Security & WannaCry Malware

On Friday, May 12th, a global cyber-attack known as WannaCry infected more than 230,000 computers running on Windows in over 150 countries. 

We wish to assure all En-trak's users that our system is not affected, since we run our solutions on Linux.

Nonetheless, we like to share with you our security procedures to keep your data and privacy safe.

About En-trak security

The security patches for our cloud servers are centralized and managed at once. Major patches are deployed on a daily basis and minor ones are installed weekly to minimize the impact of security vulnerability.

En-trak system connection diagram

At En-trak, the security of your information is our primary responsibility. We take specific precautions to provide security while your data is in transit from your computer to our servers. We use a multi-layer approach with multiple security measures in place.

Our production equipment is hosted securely by Amazon Web Services. It ensures our solution to be stable, secure and scalable.

Among the many advantages of hosting data in the cloud, being safe and secure from such malware like WannaCry ranks on top.

Firewall protected

Hardware firewalls configured with a highly restrictive network settings protect our cloud servers. Only the two common web server ports are opened and access to other ports and services are all restricted.

This increases the difficulty of being attacked and reduce the chance of vulnerability exposed.

Automatic backup

En-trak automatically backups your data on a daily basis. You get the convenience of automatic offsite storage without creating and managing physical backup copies on your own.

All your data is always accessible to you from any computer connected to the internet.

Never lose any data, even when the network is down

Our energy meter has a built-in solid-state memory and data logger which is capable of holding up to one year of data even when the network is down.

In the past three years, En- trak Energy has been available more than 99.8% of the time.


Malware like WannaCry is a big concern. You can rest assured that the security of your data is at the heart of what we do and how we work at En-trak. There are still regular measures you can take to ensure you are not affected by the malware.

Download the latest security patches from Windows and install them. Be careful with what you click on when you receive emails from not trusted sources. These are essentials along with the backup of your files.

About En-trak

En-trak is an award-winning cleantech IoT company. We design and sell cloud-based solutions to help enterprises manage and optimize their energy consumption. Our flagship solution En-trak™ Energy enables users to know where, when and how they are using energy in real-time.

With continuous monitoring and advanced analytics, we’ve helped over 250+ world-class clients including Hong Kong Stock Exchange, National Environmental Agency, and Fuji Xerox achieve their sustainability goals. We’ve also recently launched our brand-new, patented En-trak™ Smart Lighting solution designed to help companies and building owners to automate and optimize their office lights.

For further information, contact us @ customer@en-trak.com